United backtracks on another 'silly' food change

�

First tomato juice. Now meals.

Earlier this week, United Airlines announced that -- in response to strong negative response from passengers --�it had reversed a decision to cut tomato juice from on-board beverage carts and would have the vegetable juice back on board this summer.�

Now comes word that, as of June 1, the airline will respond to a another passenger complaint�about meal changes. United said late Thursday it also will�roll back modifications it made earlier this month to the premium cabin menu. (More:�Fliers freak out after United cans tomato juice; airline backtracks)

The airline had ��adjusted�� the portion size and variety of meals offered to passengers on flights under four hours during the day.�Like the tomato juice decision, the changes did not sit well with a vocal set of United customers.�

��We want our customers to know that we value and appreciate them and that we��re listening,�� United Airlines said in a statement, ��Our customers told us that they were not happy about the menu modifications, so we made the decision to reverse the changes and return our meal service to our previous offerings.��

While United has been working on restoring customer confidence and making improvements in reliability and on-time performance, ��those improvements were obscured by the silly and unnecessary, self-inflicted damage of the tomato juice and catering cuts,�� Henry Harteveldt, president of the Atmosphere Research Group, said to USA TODAY's Today in the Sky blog.�

The decision to reverse its menu cuts not only shows United is listening and reacting to customer complaints, said Harteveldt, but "will allow United to remain more competitive with its two largest rivals, American and Delta, and potentially stop those two airlines from enacting domestic catering cuts of their own.��

ARCHIVES:�United launches San Francisco-Singapore flights

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A special Asian-inspired dance was performed in the gate area for passengers on United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen A departure board shows a seat map and flight information ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen United's flight crews are among the crowd watching pre-flight festivities ahead of the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen This United Airlines Boeing 787-9 is being readied for the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Special decorations hinted at United Airlines' inaugural flight from San Francisco to Singapore on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Crews ready the Dreamliner 787-9 business-class cabin ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Workers stock the economy cabin with food and beverages ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Economy cabin food and beverage supplies are ready to be loaded ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen This United Airlines Boeing 787-9 is being readied for the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen United Airlines and airport officials perform a ceremonial ribbon-cutting ahead of the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Workers ferry economy cabin food and beverages on to the plane ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  vBen Mutzabaugh, USA TODAYFullscreen This United Airlines Boeing 787-9 is prepped for the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Workers load economy cabin food and beverages on to the plane ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen The business class cabin of this United Airlines Boeing 787-9 is seen shortly before the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen Customers on United's inaugural San Francisco-Singapore flight received this commemorative certificate on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen A departure board shows information for United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen United Airlines made sure to make fliers aware of its inaugural flight from San Francisco to Singapore on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen A special Asian-inspired dance was performed in the gate area for passengers on United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen United's flight crews are among the crowd watching pre-flight festivities ahead of the carrier's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen A crowd of passengers, employees and other onlookers watches a pre-flight celebration ahead of United's inaugural San Francisco-Singapore flight on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreen United Airlines made sure to make fliers aware of its inaugural flight from San Francisco to Singapore on June 1, 2016.  Ben Mutzabaugh, USA TODAYFullscreenLike this topic? You may also like these photo galleries:Replay1 of 212 of 213 of 214 of 215 of 216 of 217 of 218 of 219 of 2110 of 2111 of 2112 of 2113 of 2114 of 2115 of 2116 of 2117 of 2118 of 2119 of 2120 of 2121 of 21AutoplayShow ThumbnailsShow CaptionsLast SlideNext Slide

TODAY IN THE SKY:�United's Boeing 747 farewell flight was one to remember

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Special menus and gift bags await passengers aboard the last United Airlines Boeing 747 passenger flight on Nov. 7, 2017. The airline is retiring the jets after 47 years.  Jeremy Dwyer-Lindgren, special for USA TODAYFullscreen Sean Worsley proposes to Christine Ellis aboard the last United Airlines Boeing 747 flight on November 7, 2017. She said yes.  Jeremy Dwyer-Lindgren special for USA TODAYFullscreen United Airlines' last Boeing 747 prepares to take off from San Francisco International Airport on Nov. 7, 2017.  Anthony Carpeneti, San Francisco International AirportFullscreen United Airlines' last Boeing 747 takes off over San Francisco on its last passenger flight on November 7, 2017. It is the last passenger flight the jet will ever make for the airline after 47 years of service.  Jeremy Dwyer-Lindgren, special for USA TODAYFullscreen ��I had to be here,�� said passenger John Vanderford, shown here on the right, as he partied with other Flight 747 customers prior to boarding. ��It��s the last 747 flight. I remember flying it as a kid, on this exact route �� San Francisco to Honolulu."  Ben Mutzabaugh, USA TODAYFullscreen Passengers check in for United Airlines' special Boeing 747 send-off flight from San Francisco to Honolulu on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A decidedly retro look for one passenger aboard the last United Airlines Boeing 747 flight on Nov. 7, 2017. The airline went with a special 1970s theme for the final flight, which ended 47 years of 747 service.  Jeremy Dwyer-Lindgren, special for USA TODAYFullscreen United Airlines flight attendants Thu-ha Nguyen, left, and Jamie Chin take a selfie before boarding United Airlines' last Boeing 747 flight on Nov. 7, 2017, in San Francisco.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Passenger Henry Harteveldt adjusts his custom United Airlines jet tie prior to boarding the airline's last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen United Airlines' last Boeing 747 is shown before its final passenger flight on Nov. 7, 2017. The airline is retiring the iconic jet after 47 years of service.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A flight board at San Francisco International Airport shows United Airlines' Flight 747 to Honolulu on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Passengers snap photos of themselves in front of a banner sending off the United Airlines Boeing 747 at San Francisco International Airport on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A United Airlines flight attendant has her makeup done prior to United Airlines' last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A United Airlines flight attendant has her hair done prior to United Airlines' last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A United Airlines flight attendant has her makeup done prior to United Airlines' last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen United Airlines' last Boeing 747 is shown before its final passenger flight on Nov. 7, 2017. The airline is retiring the iconic jet after 47 years of service.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen United Airlines CEO Oscar Munoz poses for portraits aboard the carrier's last Boeing 747 flight on Nov. 7, 2017 in San Francisco. The airline is retiring the iconic jet after 47 years.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen United Airlines flight attendants have their hair and makeup done prior to United Airlines' last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Passengers Dominic and Monica Fabian of San Francisco pose in front of a banner sending off the United Airlines Boeing 747 at San Francisco International Airport on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A passenger holds a special plaque commemorating several other first and last flights he's done over the years before boarding United AIrlines' last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Kevin Weber hands out custom-made Boeing 747 pins, featuring United liveries over the decades, before the airline's last Boeing 747 flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen A United Airlines ticket agent poses with special tickets and ticket jackets printed for the airline's last Boeing 747 flight.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Gift bags rest on the chairs of the last United Airlines Boeing 747 before its final flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen United rolled out a ��throwback�� theme for the flight. Crews donned 1970s retro uniforms and customers were offered items from a ��1970s-inspired�� menu.  Ben Mutzabaugh, USA TODAYFullscreen A passenger on United��s final 747 flight takes the retro theme seriously, right down to a fake cigarette. It��s easy to forget smoking was allowed on planes.  Ben Mutzabaugh, USA TODAYFullscreen The unique four-engine throttle aboard the last United Airlines Boeing 747 on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen United Airlines CEO Oscar Munoz poses for portraits aboard the carrier's last Boeing 747 flight on Nov. 7, 2017 in San Francisco. The airline is retiring the iconic jet after 47 years.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Mechanic Ron Lostica, a 31-year United Airlines veteran, poses for a photo aboard the last United Airlines Boeing 747 before its final passenger flight on Nov. 7, 2017.  Jeremy Dwyer-Lindgren for USA TODAYFullscreen Capt. David Smith welcomes passengers aboard United Airlines' last Boeing 747 flight in San Francisco on Nov. 7, 2017.  Jeremy Dwyer-Lindgren special for USA TODAYFullscreenBlogThis!